Shipping policy

Shipping Policy

Thank you for shopping with silkeglowbydiana.shop.

Order Processing

•⁠  ⁠All orders are processed within 1–3 business days.
•⁠  ⁠Orders are not processed or shipped on weekends or public holidays.
•⁠  ⁠Once your order has been shipped, you will receive a confirmation email with a tracking number.

Shipping Times

Estimated delivery times:

•⁠  ⁠United Kingdom: 2–5 business days
•⁠  ⁠Europe: 4–8 business days
•⁠  ⁠United States & Canada: 5–10 business days
•⁠  ⁠Australia & New Zealand: 6–12 business days
•⁠  ⁠Rest of the World: 7–15 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the selected shipping method.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order. We are not responsible for orders delayed, lost, or returned due to an incorrect or incomplete address provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Email: contact@silkeglowbydiana.shop

Phone: +44 7405 418155

Address:
158 Great West Road
Hounslow, ENG TW5 9AR
United Kingdom